Terms & Conditions

This website is operated by Sage and Grace Studio LLC. Throughout the site, the terms “we”, “us” and “our” refer to Sage and Grace Studio LLC. www.sageandgracestudio.com (the “Website”) is intended for sole use by those wishing to review, consider, purchase, or otherwise engage in commercial transactions involving Sage and Grace Studio LLC. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason at any time.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please read these Terms of Service carefully before accessing or using our website.

HOW SHIPPING WORKS

For our most current shipping policies, please visit here.

U.S. AND INTERNATIONAL SHIPPING

Sage and Grace Studio LLC currently ships within the United States. For Custom Gift Design Service clients, Sage and Grace Studio LLC ships internationally on a case-by-case basis depending on the requirements of each individual project.

THE TERM 'FREE SHIPPING'

Unless otherwise specified, offers of "free shipping" throughout the Sage and Grace Studio website and across all social media accounts, refers to free shipping within the contiguous United States only. U.S territories, Alaska, Hawaii, and shipping destinations other than the United States are not entitled to free shipping. If a destination address is eligible for 'Free Shipping', a 'Free Shipping' option will appear in the cart at checkout.

INTELLECTUAL PROPERTY

Sage and Grace Studio gift designs are the sole property of Sage and Grace Studio. Gifts may not be resold without written permission from Sage and Grace Studio. Gift designs may not be altered in any way and still presented as Sage and Grace Studio via social media, blogging or any other public forum.

CHANGES TO TERMS & CONDITIONS

Sage and Grace Studio LLC reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective upon posting. Your access or use of the sageandgracestudio.com website following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

WARM WEATHER SHIPPING

Please note that ordering items subject to melting is at your own risk. Quality upon delivery of these items cannot be guaranteed by Sage and Grace Studio. Sage and Grace Studio will not issue refunds because of melting regardless of the time of year.

PRODUCT PACKAGING

On occasion, manufacturers may update their product packaging and ingredient lists. As a result, actual product packaging may differ from what is displayed on sageandgracestudio.com. It is the responsibility of the client and guests of the client to always read labels, warnings, and directions before using or consuming a product. For most current and/or additional information about a product, please contact the manufacturer.

PRODUCT IMAGES

Sage and Grace Studio has made every effort to display as accurately as possible the images of its products that appear on the website. We cannot guarantee that your computer monitor’s display of any product will be completely accurate.

RETURN POLICY

For our most current Return Policy, please visit here.

HOTEL DELIVERY

While we do our best to communicate directly with the hotel on your behalf, we are not responsible for packages after they have been delivered and signed for by hotel personnel. It is the responsibility of the personnel of the hotel to notify the guest that there is a package at the front desk. We do not offer refunds for packages not provided to hotel guests once the responsibility has been assumed by hotel personnel. We are not responsible for unclaimed packages. It is your responsibility to know and abide by the hotel’s policies regarding packages and any associated fees that may apply. Sage and Grace Studio is not responsible for delivery of packages to guest rooms.

UNCLAIMED SHIPMENTS

Sage and Grace Studio is not responsible for packages unclaimed by recipients past 30 days and therefore will not issue refunds or store credits for any unclaimed packages.

DAMAGES

We must receive notification of damaged products within 24 hours of delivery. For products damaged during shipping, please keep all original packing material for courier inspection to file a claim with our shipper. We require an image of the damage to be emailed to us at hello@sageandgracestudio.com for our review.

MARKETING

Sage and Grace Studio LLC reserves the right to include a business card and/or insert card inside each welcome gift. We also reserve the right to publish finished products on social media and our website.

CUSTOMIZABLE ITEMS

All customizable items (i.e., personalized apparel, personalized gift tag or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as they are submitted by the customer. It is the customer’s sole responsibility to ensure that all submissions are correct. Sage and Grace Studio LLC is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by the customer.

CHANGES TO PRICING & SERVICES

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SUBMISSIONS

We welcome your comments regarding the sageandgracestudio.com website. If, either voluntarily or at our request, you send certain specific submissions in the form of creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Please know that any comments, feedback, notes, messages, ideas, suggestions or other communications sent to sageandgracestudio.com or Sage and Grace Studio LLC (to include all social media platforms) shall be and remain the exclusive property of Sage and Grace Studio LLC. Additionally, all images and documents designed on and/or uploaded to our website shall be and remain the exclusive property of Sage and Grace Studio LLC. Your submission of any such Comments and/or Documents shall constitute an assignment to Sage and Grace Studio LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments and/or Documents. Sage and Grace Studio LLC will be entitled to use, reproduce, disclose, publish, and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way.

COPYRIGHT NOTICE

The sageandgracestudio.com website and the entire contents contained on the sageandgracestudio.com website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of Sage and Grace Studio LLC. All such contents and materials are protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior written consent of Sage and Grace Studio LLC. The content of the Website and the Website itself are intended solely for the personal and non-commercial use of the users of the site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the content on any network computer or broadcast the content in any media and/or in any form or format, (3) you do not modify or alter the content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Sage and Grace Studio LLC. No right, title, or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. Sage and Grace Studio LLC reserves complete title and full intellectual property rights in any content you download from this website.

INDEMNIFICATION

You agree to defend, indemnify and hold Sage and Grace Studio LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of our Website, including, without limitation, your use of this sageandgracestudio.com Website in violation of these Terms of Use.

DISCLAIMER

The Website and all of its contents are provided on an “as is” basis without warranties of any kind, either express or implied. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Website, and that Sage and Grace Studio LLC shall not be liable for any damages of any kind related to your use of this Website.

INACCURACIES

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

COOKIE/TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

ONLINE STORE ITEMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.